As customer expectations rapidly evolve, their perception of traditional loyalty models evolves with it. As a result, many loyalty programs face a widening "value gap" between what members want and ...

As disputes related to accommodation contracts through domestic and international online lodging platforms continue to ...

Online travel booking platform Agoda apologized for including “inappropriate” language as part of severance agreements in Singapore, after drawing criticism for warning laid-off staff not to raise the ...

Capital One Travel landed an experienced travel B2B exec in Sarah Kaplan Moore, who hails from the online travel agency side of the ledger. Capital One's Discover acquisition potentially provides it ...

Searches for Vietnam by China travelers have risen by 90% in the past two months driven by increased flight connections, according to online aggregator Agoda. The rise in travel interest follows the ...