An automatic callback update goes live Sunday, but the much-touted auto attendant feature is still months and perhaps millions of dollars away. Last summer, Kansas City Mayor Quinton Lucas took to ...

In the last couple of days, I’ve noticed something odd when calling businesses. Auto-attendants inform callers to “dial” a particular extension for assistance or to leave a message. Even at a local ...

LANSING, Mich. (WLNS) – The Department of Insurance and Financial Services (DIFS) has released new guidance explaining what care auto accident victims are entitled to. The following statement was ...