Avaya Monday announced launch details for its long-awaited One Source platform, a Web-based portal that will consolidate quoting and pricing details for Avaya's unified communications (UC), contact ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

the one-X Agent application will evolve to become Avaya's common client for all enterprise contact center applications, which will mean an easier migration path for customers. In June 2006, Avaya ...

When is a phone not a phone? When it provides much more than just a dial tone, which is exactly what the Avaya one-X Deskphone 9650 IP telephone does. Never before has a desktop looked so smart. With ...

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is transforming customer and employee engagement capabilities for more organizations ...

Avaya and Nokia have launched a dual-mode softphone client for Eseries handsets. The Avaya one-X Mobile Dual Mode Edition allows a user to connect through their office-based Avaya PBX from an Eseries ...

Four upcoming VoIP phones from Avaya are promising to meet the communications needs of nearly every type of employee at your company, from the receptionist on the phone all day to the salesperson ...

There is a lot to like about Avaya’s one-X Unified Communications platform. The company offers a dizzying array of UC products that enterprises can piece together to craft customized systems grounded ...

Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service agents – Providing Next-Gen Telephony and Powerful ...

‘Experience Builders is really just an extension of that down to the CPaaS capabilities, where we can take those fundamental components or building blocks and do something interesting with them that ...

Jeff is tasked with separating the “gee whiz” factor from the truly useful when it comes to the latest tech gadgets, and oh, he holds a Ph.D. in physics. He currently works as the supervisor of ...