In my last post I introduced communities of practice as a tool for change management. Today I’d like to go deeper and share specific ways CoPs can help companies become more change-agile. The Prosci ...

These days I hear a lot of talk about the role of culture in change management—whether it’s possible to “lead” organizational change using culture as a vehicle. There’s a new study out by the ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...