Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Whether it's communication practices, leadership alignment or training, having access to a mentor is critical during the change management process. - Matthew Reeves, Together Software 19.

Several change methodologies and process theories influenced the development of the OCM team’s approach, including heavy inspiration from John Kotter, whose ‘Eight Steps to Change’ has ...