Cisco recently announced how its three most recent acquisitions will add value to its Cisco Contact Center help desk solution that's currently used by more than three million agents in over 30,000 ...

Cisco Systems Inc. today outlined some of the innovative ways it’s planning to use generative artificial intelligence within its Webex communications and collaboration platform. At its WebexOne event ...

TEL AVIV, Israel & STAMFORD, Conn.--(BUSINESS WIRE)--Voiceitt, a leading speech recognition technology for non-standard speech, announced today that people with speech impairments will be able to ...

Managing an organization’s security is complex – from keeping up with new business processes, tracking evolving threats and navigating a sprawling vendor landscape. Data from the C-suite backs this up ...

To make it easier for those who are impacted by the spread of Coronavirus/COVID-19, Cisco has enhanced its free Webex account offerings and offering free 90-day business licenses. To prevent the ...

We interrupt our normally scheduled newsletter planned for a VoiceCon report to discuss Cisco’s announcement last week that it plans to acquire WebEx for $3.2 billion. The deal represents about a $300 ...