Customer service can be a "really, really difficult job." Will AI make it easier — or cause even more headaches?

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the ...

WORTHINGTON, OH - October 28, 2026 - PRESSADVANTAGE - DataField Staffing has expanded its staffing services to include ...

Oracle wants to unlock the power of your data to analyze trends and identify complaints before customers even complain.

James Loffler is the President of Loffler Companies, a leader in business technology services and solutions across the Upper Midwest. In the dynamic landscape of business and office technology, the ...

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Success for a financial advisor is dependent on attracting and retaining clients. The key is to create an incredible client service model to deliver an experience for clients that surpasses their ...

Which Biglaw firms are most beloved by general counsel for their superior client service? In 2024, with few rough waters for firms, it was generally smooth sailing until early 2025, when Trump came ...

Many CPAs will have heard the compelling reasons why now is an opportune time to offer client advisory services (CAS). The term “client advisory services” refers to a variety of services CPAs can ...

The pandemic threw customer service into the spotlight, even as the industry faced challenges alongside the rest of the world. But as the pandemic starts to subside and the dust starts to settle, ...