One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...

Federal and accreditation requirements state that all universities are to provide a clear process for timely resolution of student complaints and provide contact information for any external agencies ...

Part of the cost of doing business is losing customers. In some cases, there may not be anything a small business can do to retain the customer, as his needs may have changed. However, if there is a ...

TheFinancial Industry Complaints Scheme (FICS) has agreed to undergo major changes after an independent review called for a revaluation of its complaints handling procedures. The review, the first ...

It is important to understand that customers who take the time to complain and give feedback to companies about their products, services or experiences are providing them with an extremely valuable ...

A new watchdog report says the U.S. Department of Veterans Affairs needs to do a better job of tracking and responding to complaints from its nursing home residents. Nearly 9,000 veterans are cared ...

The Equal Employment Opportunity Commission (EEOC) is tasked by the U.S. Congress with enforcing federal laws that prohibit workplace discrimination but a recent analysis of EEOC complaints from 1997 ...

Values are what bring distinction to your life. You don't find them, you choose them. And when you do, you're on the path to fulfillment. Consumers whose complaints are handled well by a company ...

Complaints should include any involved parties so that UAB can fully investigate the concern. One Stop Student Services receives complaints submitted through the BlazerNET Complaint System, directs ...