Now more than ever, offering a seamless and personalized customer experience (CX) is critical for building revenue and rising above industry competition. Gartner research found that a high-quality CX ...

With more than 26 years of experience leading some of the world’s most progressive and fastest-growing agencies, I can confidently say the marketers' holy grail continues to be customer connectivity.

Users can manage inventory, place orders for new services and track the progress of open orders in the Nasdaq Customer Portal. To create a new account in the Customer Portal, users can visit the ...

Panic buying: it's the perfect example to illustrate just how fragile customer experience is. When the pandemic hit, shoppers around the globe united under the sole mission to stockpile as many canned ...