Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

Forbes contributors publish independent expert analyses and insights. Kathleen Walch covers AI, ML, and big data best practices. Sep 29, 2024, 11:42am EDT Many companies are turning to AI to help with ...

One woman's advice on how to deal with customer service advisers has sparked controversy. Having to call customer helpline desks is never a pleasurable experience, whether it be endless call music or ...

A conversational AI platform called Loris.ai promised its AI-powered chat solution would help customer service representatives efficiently and effectively respond to customers based on their tone of ...

$2 MILLION IS GOING TO FOUR COMMUNITY GROUPS. THAT MONEY WOULD BE USED TO REPAIR HOMES, HELP RESIDENTS WITH ONE TIME FINANCIAL ASSISTANCE FOR RENT AND UTILITIES, AND HELP FIRST TIME HOME BUYERS.