When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

Choosing an auto insurance company can be a headache, with so many to choose from. There is, however, one name that stands ...

Checking reviews for specific brands can help you avoid a headache when buying tires for your car, and this brand has particularly low satisfaction scores.

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

Delta Air Lines and Southwest Airlines notched highly coveted spots on J.D. Power's 2024 North America Airline Satisfaction Study. J.D. Power reported Wednesday that domestic air passenger volume is ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D.

John Lewis has emerged as one of the UK’s top performers for customer service as satisfaction levels recover across the ...

Toyota Motor Philippines has issued a customer satisfaction campaign for 103 Toyota Alphard and Lexus LM cars.