This webinar will also highlight self-service portals for policyholders, feedback and survey management using Dynamics 365 Customer Voice, and real-time dashboards tailored to the insurance industry.

Hello, Dynamics 365 Customer Voice! How Dynamics 365 Customer Voice is any different from Microsoft Forms Pro wasn't elucidated by Microsoft, or it couldn't be found.

Microsoft has updated Dynamics 365 Customer Service with a first-party voice channel, as well as AI-powered features and capabilities.

Microsoft launched Dynamics 365 Copilot, an AI-powered assistant for customer relationship management, sales, enterprise resource planning, customer service, marketing, ecommerce and supply chain.

HOW DYNAMICS 365 CUSTOMER SERVICE HELPS. By setting up an email response address and a portal for self-reporting, all reporting was now captured in one central location.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Royal Enfield leverages Microsoft Dynamics 365 to create new customer experiences and deliver frictionless interactions across multiple touchpoints.

Find out if Microsoft Dynamics 365 is the right ERP solution for your organization with our Microsoft Dynamics 365 ERP review.

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.