Callers to Washington state’s driver’s license agency who select automated service in Spanish have instead been hearing an AI voice speaking English with a strong Spanish accent.

Callers seeking Spanish-language instructions on the Washington Department of Licensing’s automated phone system instead ...

SILVERDALE, Wash. — Nearly a month after the Department of Licensing announced a breach, exposing the personal information of more than half a million people, many of those impacted are still looking ...

Your car’s identification may look less decorative as the Department of Licensing (DOL) works to fix a license plate shortage. The DOL announced on Tuesday, to address an ongoing shortage of ...

On Tuesday, the Washington State Department of Licensing told KIRO 7 that there is a statewide license plate shortage. If you have a temporary plate for a passenger vehicle you may be waiting a while ...

Grays Harbor County Auditor Joesph R. MacLean (R) has been issued his second breach of contract notice related to Washington Department of Licensing (DOL) vehicle and vessel licensing responsibilities ...

SEATTLE — The Washington State Department of Licensing (DOL) announced Friday that roughly 650,000 residents have been impacted by a recent data breach in its professional licensing system. The breach ...

Maybe it’s time to give up driving.” And the driver would respond, “You’re right. Hand me the scissors; I’m cutting up my license and signing up for a bus pass.” But it’s not always that easy. Some of ...