The drive-thru revolution began nearly a century ago and has transformed into one of America's most significant dining ...

Nicolette is a lifestyle writer based in Brooklyn, NY. Enthusiastic and ambitious, she's excited to tackle any story — from beauty trends to hard-hitting breaking news, Nicolette brings integrity + ...

When you think of fast food joints, you likely have McDonald's, Burger King, or White Castle come to mind. And even though White Castle (not McDonald's) gets credit for starting the fast-food chain ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

A person receiving bag at drive-thru window - NewJadsada/Shutterstock In 1948, In-N-Out Burger became the first fast-food chain to roll out a real drive-thru system, powered by Harry Snyder's two-way ...

The drive-thru has been a cornerstone of the quick-service category for well over half a century. For much of that time, the model remained largely unchanged. Cars pull in, place an order, pay, pick ...

Fast-food chains are experimenting with AI in drive-thrus. Previous gen AI order-takers failed. AI voice tech is playing a larger role in customer service. Fast-food restaurants like Taco Bell and ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

This video documents a thrilling speed-eating challenge. Watch as I attempt to conquer a massive McDonald's order in a race ...