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You built your SaaS product and found market fit. You track MRR and customer retention closely. However, founders often ...

With the the entire world in quarantine, people are more reliant upon digital applications like content provider Netflix than perhaps ever before: The streaming company reportedly had 16 million new ...

Having a good user experience (UX) is essential for brands that want to succeed. Businesses know that poor UX is expensive, “with 88% of online consumers less likely to return to a site after a bad ...

As consumers and business users become more knowledgeable and comfortable with technology, their overall expectations for user experience have changed. UX designers are constantly looking for ways to ...

The best premise in UX is creating apps that you would NOT be too lazy to use. How many times have you automatically pressed that “Skip” or “X” button even before reading what the information is about ...

When we fail to build a better product for our co-workers, we’re telling them we don’t care. Many companies build pages and systems designed for internal customers, a.k.a. their employees, who need ...

Mobile computers come in all sizes creating a big challenge for system designers to make them work well for users. The addition of touch to smartphones, tablets, and laptops has appealed to users but ...

This content is produced by The Drum Network, a paid-for membership club for CEOs and their agencies who want to share their expertise and grow their business. Technology shapes the way we interact ...