Rather than relying on a single authority figure, high-performing teams create a culture where team members actively engage in peer-to-peer accountability. In today’s evolving workplace, the most ...

Sam was frustrated and at a loss for what to do about two of his team members who were at each other’s throats. What started as a disagreement over how to best handle a critical project had devolved ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

"How many of you love dealing with conflict?" I often ask when I do conflict resolution training. No hand goes up. "How many of you believe conflict sucks?" I ask. This time, everyone laughs and ...

Many people enter conflict with one goal in mind. It is to stop the discomfort as quickly as possible. They want the tension to end, the argument to be over, and the other person to finally understand ...