Knowing how to greet in a presentation is one of the most important yet often overlooked communication skills.

If you've ever tried to say hello to a guide in Thailand or mingle at a bar in France, you may have realized that a firm handshake is not always the go-to greeting. Especially when you don't speak the ...

Every encounter with another person is an opportunity to shape that relationship. The first words out of your mouth are key in establishing the goodwill we all crave. Unfortunately, too often our ...