A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has ...

ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

With over seven years of experience as a freelance technology writer and reporter, Tim Keary has a range of experience breaking down complex technologies into simple and accessible content. His work ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

Patching remains a difficult task for many organizations – but it’s critical for security. Discover 5 patch management best practices. Patch management is the process of updating software, firmware, ...

Injazat Data Systems, the leading information technology and business process managed services provider in the UAE, will discuss key business-driven information and communications technology (ICT) ...