SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...
Ask executives from any company that has achieved consistent improvements in customer service and they will tell you that they could not have done it without putting in place a comprehensive and ...
Navigating the 2020 Gartner Magic Quadrant for IT Service Management Tools: Key Insights and Leaders
In 2020, the companies considered ‘Leaders’ in IT Risk Management were ServiceNow, Galvanize, RSA, NAVEX Global, IBM, and ...
Companies are rushing to address IT and business challenges by implementing AI strategies. But their roadmaps are leading in dozens of directions amid a barrage of AI hype and hope. We’re fast ...
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