NORWALK, Conn. – Kayak, the hotel and flight search provider, has put its IPO plans on hold as it seeks more favorable market conditions, AllThingsDigital reported Thursday. In an exclusive interview ...
For now, Kayak’s challenge is less about technology than traveler behavior: convincing consumers to trust a conversational AI to handle bookings, and not just fall back on the familiar search box.
Kayak CEO Steve Hafner said he "fears" 2025 will see the first successful commercial agreement between an AI engine and a major travel player, and then "it's going to be a little bit like a dam ...