The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

This project will create a practical KM implementation manual that will help DOTs to address workforce challenges, gain efficiencies, and improve resilience to meet changing needs. An initial phase of ...

Business leaders intent on fostering innovative cultures must differentiate between knowledge management and knowledge assembly. One involves systems, data, and collaboration; the other, insights, ...