The customer experience now encompasses the physical and digital environments interchangeably, but many brands' online and offline customer experience (CX) strategies operate in silos, leading to ...

For the first time in four years, home furniture companies are opening more stores than closing them, according to Business of Home. If retailers once used e-commerce to figure out the best locations ...

To achieve success today, entrepreneurs must have a concrete plan for showcasing their brand to their target audience. With both online and offline marketing now being essential business elements, a ...

Many retailers are trying to make the so-called "offline-online" connection work. Most consumers don't actually care about it. A few weeks ago I found myself in the middle of Times Square. I was ...

Opinions expressed by Entrepreneur contributors are their own. A coach knows the effort that goes into building and nurturing an online community. The internet is like an ocean with so much ...