A poll has found 27 per cent of Optus' 10.7 million customers have considered leaving the network over how it handled the ...

The first sign something was wrong came late on Friday afternoon. Now we have a clearer picture of how the triple-0 outage unfolded.

A quarter of Optus’ 10.7 million Australian mobile customers have considered leaving the network because of its handling of ...

Optus made another catastrophic mistake, but this time three people are dead after the telecommunications giant let customers down "when they needed them most".

Communications Minister Anika Wells says she is “laying down the law” to Optus over the fatal triple-0 outage mess now linked ...

Consumers have become reliant on mobile phones for everything from paying bills to banking and telcos must provide better ...

A proposed Senate inquiry into the failure will examine foreign ownership of critical infrastructure such as the emergency ...

During an Oct. 2 interview with Australian broadcaster, ABC, PM Lawrence Wong extended his condolences to the families and ...

Optus has activated its first international 100 gigabits per second (Gbps) service on the Southern Cross Cable Network (SCCN), with the new service being used by a US-based partner, according to Optus ...

SYDNEY & LONDON--(BUSINESS WIRE)--Optus announced today the launch of its Voice to Text™ service. Optus Voice to Text™ will allow Optus’ mobile customers to convert spoken VoiceMail messages into text ...

Optus has unveiled a service it has been using since May, which gives customers moving to the NBN a single interface for all their needs during the transition off legacy network. Speaking at the ...

Optus has revealed details of its first 5G product, with the telco planning to offer a home broadband service using the new wireless standard at a price point that represents a serious challenge to ...