Optus sent the first notifications of its Triple Zero outage to a recently-retired and unmonitored government email address, ...

The telco operator sent two emails about its outage, which understated its extent, to a departmental email address that had ...

The communications regulator and Department of Communications have given conflicting accounts of when they were first alerted ...

Optus sent two emails seven minutes apart to a defunct email address despite updating its records of the correct email ...

One of Australia's biggest telecommunication companies sent emails about a deadly outage to the wrong email address at the ...

Optus executives could soon be forced to front a Senate inquiry to explain the company’s catastrophic Triple Zero outage ...

Companies had been told "a number of times" the email address was not to be used for notifications, a departmental staffer ...

The government is determined to avoid wearing any blame for Optus' failure but also needs to be transparent about how it ...

It’s been revealed in Senate Estimates that the Communications Department found out about the triple-zero outage more than a ...

The tragic Optus triple zero outage has escalated into a full-blown political and regulatory crisis, with multiple issues exposed across several agencies.

Federal authorities only found out about a catastrophic Optus triple-zero outage a day after it was resolved because the ...