When many companies are considering outsourcing -- particularly offshoring -- customer service and contact center operations overseas, many believe that cost reduction is top-of-mind for these ...

Yahoo on Monday launched a subscription video service that features news, sports and entertainment clips, pitting the Web portal against a comparable service offered by RealNetworks. Yahoo Platinum, ...

With continued focus on the Federal Motor Carrier Safety Administration’s Compliance, Safety, Accountability initiative, J.J. Keller & Associates Inc. has launched a comprehensive outsource service ...

Snap's shift to a subscription model, including the new Platinum service, aims to boost revenue per subscription. The social media company has the potential to exit 2025 with $1+ billion in recurring ...

We asked. You voted. From makeup artists to moving companies, discover the best of the best based on the unbeatable services they provide.

Last week, I found myself among thousands of snow-stranded travelers on the East Coast trying to get home. After countless hours of waiting in lines and hoping to get on as a standby to Chicago, I ...

Oracle rolled out a new Platinum Services offering that it claims will set a new high standard in the IT industry during a webcast event on Wednesday featuring CEO Larry Ellison and co-president Mark ...

When many companies are considering outsourcing -- particularly offshoring -- customer service and contact center operations overseas, many believe that cost reduction is top-of-mind for these ...