If insanity is doing the same thing over and over and expecting different results, then any event planner that doesn’t do a postmortem after an event is crazy. “Postmortems are an essential way to ...

The website went live last week, and the entire staff is throwing a party to celebrate! The developers are huddled in the corner with some microbrews, plotting how they’ll splice into the agency ...

The company wants to make it easier for IT teams to better understand their responses to major software outages and keep track of lessons learned. Atlassian wants to make it easier for IT teams to ...

IN the fast-paced and complex environment of organizations today, incidents and failures are unavoidable, especially in a team that values a growth mindset. Whether it is a system outage, a product ...

Conventional IT wisdom holds that post-mortems are essential to ensuring future project success. Sadly, many corporate post-mortems are a waste of time, accomplishing little besides finger-pointing ...

Feedback stabilizes all sorts of systems, even engineering teams and projects. That's why postmortems matter. The TV camera pans across miles of woodland, showing ghastly images of wreckage. Some is ...