In 1974, Phillip Kunz and his family got a record number of Christmas cards. In the weeks before Christmas they came daily, sometimes by the dozen. Kunz still has them in his home, collected in an old ...

DEAR MISS MANNERS: I must admit I’ve never understood etiquette’s requirement to invite people to one’s home after being invited to theirs. When my spouse and I host, we feel that it’s our idea -- ...

In his book, Influence: The Psychology of Persuasion, Robert Cialdini makes reference to what he considers to be one of the most important yet often unrecognized factors inherent in the art and ...

Mr Chan Whye Chuen’s view that graciousness should be seen as a two-way exchange (“It takes two to be gracious”, June 4) requires a comment. In its essence, graciousness is pro-social behaviour that ...

20121126_me_06.mp3?orgId=1&topicId=1128&d=509&p=3&story=165570502&t=progseg&e=165657922&seg=6&ft=nprml&f=165570502 Listen • 8:31 20121126_me_06.mp3?orgId=1&topicId ...

In his book, Influence: The Psychology of Persuasion, Robert Cialdini makes reference to what he considers to be one of the most important yet often unrecognized factors inherent in the art and ...

Scientists say that whether tipping waiters or trading Christmas cards, we're programmed to reciprocate when we receive a gift. But the rule of... Give And Take: How The Rule Of Reciprocation Binds Us ...