Salesforce (NYSE:CRM) has launched Agentforce for Communications, extending its AI agent platform into the telecom sector.

If 2025 was the year of experimentation and pilots with agentic artificial intelligence, then 2026 is shaping up to be the year when agents find a permanent home in enterprise operations. Use cases ...

Salesforce (NYSE:CRM) has rolled out Agentforce for Communications, bringing telecom focused AI tools to customer service and ...

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

At Salesforce's annual Dreamforce conference in San Francisco, CEO Marc Benioff told CNBC's Jim Cramer on Tuesday about the real-life use cases for his company's new artificial intelligence product, ...

Anyone who wants to use AI agents must also be able to contain them. Salesforce aims to make this possible with its Einstein Trust Layer.

Salesforce Agentforce adoption. Artificial intelligence’s threat to enterprise software vendors. And what Salesforce wants to ...