ITWeb

Smartz Solutions, Jasco Enterprise announce strategic partnership to drive contact centre innovation in Africa

Smartz Solutions, which positions itself as a leader in cloud-based contact centre technology, partners with Jasco Enterprise, a long-established technology and ICT solutions provider. This ...
ITWeb

Smartz Solutions replaces legacy contact centre application at Ticketpro to remove operational inefficiencies and boost customer experiences

Ticketpro is a proud member of the Blue Label Telecoms group of companies, which specialises in ticketing solutions, access control and cashless systems for promoters, event holders, venues and fans.
Stockhouse

CommunityWFM Partners with Smartz Solutions to Expand into the United Kingdom and South African Contact Center Markets

DALLAS, Sept. 2, 2020 /PRNewswire/ -- CommunityWFM, a leading workforce management (WFM) software vendor, recently announced a partnership agreement with Smartz Solutions. CommunityWFM provides ...
Hosted on MSN

Why voice still anchors customer experience in SA

Smartz Solutions: More than just a CCaaS platform. Voice still handles the majority of customer interactions in South Africa, yet you would not know it from the way our industry talks. Spend five ...