A new analysis identifying airlines with the worst customer satisfaction worldwide has placed American Airlines at the top of ...

At the top of the list is Delta Air Lines, which has been crowned the best U.S. airline for the third consecutive year. With more than 200 million passengers annually, Delta has scale on its side, but ...

Whatever its ranking, James Owen, co-founder and director at Click Intelligence, says there is a common pattern among the 10 ...

"The airlines with the worst customer satisfaction share a common pattern: they treat service problems as isolated incidents rather than connected experiences that build up passenger frustration over ...

Airline loyalty has limits. A new global ranking sizes up which carriers leave flyers the most frustrated and why, without pulling punches. The findings by London-based Click Intelligence built a ...

These 10 airlines have the lion’s share of the skies above the Land of the Free – but which are the best of the bunch?

PYONGYANG, North Korea (AP) — If an Air Koryo passenger ignores its no-photography rule, a flight attendant might take the camera and delete the pictures herself. Crumpling up a newspaper bearing the ...

Singapore Airlines is the best carrier for travelers hoping to catch some much-needed Zs on their next flight. Sleep-tracking app Sleepagotchi recently published the 2025 Airline Sleep Score Index, ...

Passengers flying with six major airlines operating in the UK are facing worse flight delays than before the Covid pandemic, according to new analysis. Consumer group Which? found that British Airways ...

Thousands of American Airlines passengers faced a nightmare over the weekend as they experienced one of its worst operational ...