When Zendesk acquired Singapore-based live chat vendor Zopim a few months ago, it was pretty obvious the deal was made to enable a layer of real-time customer chat within the context of the broader ...

Zendesk, the cloud-based helpdesk startup, has hit the ground running with not one but two pieces of significant news today. It’s made its first acquisition — Zopim, a Singapore-based startup whose ...

CHEYENNE, Wyo., June 25, 2019 /PRNewswire/ -- Language I/O Chat for Zendesk (NYSE: ZEN) allows English-speaking support agents to communicate with customers in more than 150 languages directly inside ...

Zendesk, maker of customer service software, just announced its plans to go public and raise as much as $150 million. The news, revealed in a standard S-1 form, follows IPO interest from numerous tech ...

Banckle Chat is your FREE online chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service ...

Zendesk has chosen Ada, a provider of automated customer experience solutions, as the exclusive chatbot partner for Zendesk Suite, a collection of customer support software. The expanded partnership ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Live Chat Software Market 2016-2020" report to their offering. The report forecasts the global live chat ...