Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zoho Desk is a great choice for growing companies that need ...

Zoho Desk offers great value with its strong features and competitive pricing. It has impressive customization options and AI capabilities. However, new users may find the initial setup and ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

Zoho Corporation, the Chennai-headquartered global technology company, on Thursday launched new tools for Zoho Desk, the company’s flagship customer service platform, to help customer service teams ...

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“These agents take advantage of Zoho’s single tech stack to deliver value without extra integrations, time, or cost,” said ...

Zoho said today that it is increasing its offerings into the Google Apps Marketplace, adding Zoho Invoice and Zoho Creator Helpdesk into the mix. The company already provides two of its products - ...

As an analyst, I am a generalist — you almost must be unless you’re Paul Greenberg, who captures and manages a hellacious amount of data about nearly every company in the space. Hat’s off to my buddy ...

Zoho Desk is a great choice for growing companies that need to keep their customers happy. A long list of features and a very friendly price are marred only by the learning curve required to get ...