Citing a survey by Corel, the CDW white paper “Optimize Your Collaboration Environment” notes that 64% of employees say they lose at least three hours of productivity a week due to poor collaboration ...

Chris Coughlin is a Senior Field Solution Architect covering state and local IT for CDW Government. He has over 25 years of technology consulting, sales and customer experience. End of life for ...

I spend a lot of time with city and county teams trying to wrangle data into something we can trust and actually use. When folks ask where to start, I don’t point to a tool, I point to governance. Not ...

Congress has given the State and Local Cybersecurity Grant Program a double reprieve this month, but state and local officials say they’re still waiting for real certainty — and real money. As part of ...

Artificial intelligence presents a pathway to reimagine public services, streamline operations and meet community needs. From managing traffic flow to improving emergency response, the potential is ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Residents can get a lot done in a government office. They can go ...

Leaders across government and industry are confronting a hard truth: The attack surface for critical infrastructure security has expanded as aging systems have been retrofitted with networked ...

Cities can’t wait to be “ready” for artificial intelligence before acting, but they also can’t afford to ignore governance and training as employees quietly adopt AI tools on their own, two city ...

State and local agencies are generating more data than ever from expanding camera fleets, artificial intelligence-adjacent workloads and everyday productivity tools. Budgets and teams aren’t expanding ...

Senior AI/ML Program Manager Lauren Maffeo explains how the state vets tools, prioritizes real use cases and prepares agencies for an AI-ready tech stack. Maffeo’s DoIT team runs a statewide AI ...

The city built its public safety data operation from scratch to target violence prevention efforts and find gaps in programs. Baltimore recorded 133 homicides in 2025, down 31% from 194 a year earlier ...

The landscape of public sector contact centers is undergoing a profound transformation, evolving at an unprecedented pace thanks to rapid advancements in artificial intelligence. These vital hubs of ...