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NatWest banks on AWS and Accenture for AI-driven customer overhaul

NatWest Group has announced a five-year contract with AWS and Accenture intended to improve its analytics performance for customer data.… The UK-based global bank said it plans to transform customer ...
CMS Wire

SAS Customer Intelligence 360 Launched in AWS Marketplace

SAS ® Customer Intelligence 360 is now available to purchase in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test ...
Business Wire

AWS and Twilio Deepen Relationship to Power Intelligence Driven Customer Engagement

SAN FRANCISCO & NEW YORK--(BUSINESS WIRE)--Today at AWS Summit New York, Amazon Web Services (AWS) and Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized ...
TechCrunch

How AWS and NVIDIA’s AI partnerships help fintechs enrich experiences across the customer journey

The world of financial services is in a state of rapid evolution, with new trends and technologies emerging at an astonishing pace. As the demand for faster, cheaper and hyper-personalized products ...
CMS Wire

LivePerson & AWS Integrate Contact Center Solutions for CX

LivePerson partners with AWS to create a unified platform for managing voice and digital customer interactions through AI-powered technology. LivePerson announced on Aug. 25 that it is working with ...
Business Wire

Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale

LONDON & SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc., today announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized ...
CRN

AWS Boosts MSP Partner Incentives: ‘It’s On Steroids Now,’ AWS Programs Leader Says

AWS MSP partners financial incentives boosted for AI services, cybersecurity, federal government customer deals and AWS cloud ...
Network World

With AI Factories, AWS aims to help enterprises scale AI while respecting data sovereignty

AWS is changing the cost equation for enterprises weighing up where to put AI infrastructure for processing sensitive data.
TechCrunch

AWS launches an incident response service to combat cybersecurity threats

Companies often struggle with how to respond to cybersecurity incidents. According to one recent poll, only three out of five organizations have an incident response plan in place, and only around a ...
Dark Reading

AWS Launches New Incident Response Service

Amazon Web Services (AWS) has launched a new incident response service to help security teams respond to threats faster and reduce the time it takes for organizations to recover from attacks. AWS ...
CRN

4 New AWS IoT Services In 2023 With Huge Customer Potential

From new capabilities in AWS IoT Device Defender and IoT TwinMaker to new location services for devices, AWS’ IoT leader Yasser Alsaied tells CRN about new opportunities for partners in 2023. With ...