In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

Add Yahoo as a preferred source to see more of our stories on Google. (WJW) — Cell phone users around Ohio and the country are experiencing cellular outages on Thursday that in some cases have ...

ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...

AI is helping emergency call takers and dispatchers in Utah save time by taking on some of the incoming burdens of the job — and doing so amid ongoing nationwide problems hiring and retaining 911 ...

The state’s fourth most populous county is testing an AI-powered call taker, to free up dispatchers for high-priority ...

HOUSTON, Texas (KTRK) -- Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency. For nearly two years, he's worked as a call taker at the Houston Emergency ...

Inside the Anoka County 911 dispatch center in Andover, Minnesota, calls are constantly coming in. "Average for the year here ...