Jim Dunn obviously knows Lexus. As vice president of JM Lexus in Margate, Fla., Dunn is responsible for the largest-volume Lexus dealership in America. ("In the world," he corrects -- 2011 sales ...
Four years ago, a JM Lexus customer took a 2013 Lexus LS for a test drive that resulted in damage to the rear bumper. When the service team repaired the vehicle, Bobby Glaize, body shop director and ...