ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT ...

At its recent Knowledge 2024 event, ServiceNow discussed its vision for digital transformation as it aims to expand across more functions within customer organizations.

The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.