As generative and agentic AI systems increasingly surface answers by drawing on internal knowledge assets, the question of ...

Join us to explore how enterprises can move beyond keywords and search results to connect employees with the right answer, resource, agent, system, or action.

Join us in Washington, DC this November 16 - 19 for KMWorld 2026 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and ...

The State of KM & AI: Results of a KMWorld Survey Rapid adoption of generative AI (GenAI), combined with long-standing AI technologies such as machine learning, semantic search, knowledge graphs, and ...

Dr. Dan Asher works at the intersection of tacit knowledge extraction, organizational knowledge strategy, and AI-ready knowledge architecture. He argues that most enterprise AI initiatives ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

Looking at trend-setting products of 2025, KMWorld sees the trend toward incorporating generative AI (GenAI) into products of interest to KMers continuing. The deluge of new advancements in the GenAI ...

Knowledge Management, (KM) is a concept and a term that arose approximately two decades ago, roughly in 1990. Quite simply one might say that it means organizing an organization's information and ...

Attention to AI technologies, including generative AI and agentic AI, has escalated significantly since we expanded our list to 100 companies last year. It seems almost intuitively obvious to say ...

Cordial, a leader in messaging for enterprise marketing teams, announced that Tapestry, Inc., a global house of iconic accessories and lifestyle brands, has selected Cordial as its enterprise email ...

Dayforce, Inc., a global human capital management (HCM) leader, announced its commitment to achieving Federal Risk and Authorization Management Program (FedRAMP) certification—reinforcing Dayforce’s ...