Pranav Dalal is the CEO and founder of Office Beacon, a global outsourcing firm that serves clients in various industries worldwide. The conversation around business process outsourcing (BPO) used to ...
Businesses of all sizes are using AI to streamline their operations, improve decision-making and enhance customer experiences. By automating repetitive tasks and offering insights driven by complex ...
IT consulting firm Capgemini wants to beef up its agentic AI expertise with its planned $3.3 billion acquisition of business process management specialist WNS. The deal is an indicator of the rapid ...