ValueSelling Associates - Recognized by Gartner ValueSelling Associates has been recognized once again as a representative ...

If your own therapist is licensed and willing to write the letter, that can be a great option. Many people still use an ESA ...

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Nigerian Breweries Plc has restated its commitment to strengthening customer capacity and supporting sustainable business ...

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

RestoPros of Tulsa, a leading restoration services provider serving the greater Tulsa metropolitan area, emphasizes its ...

A customer services apprentice undertaking her training through City of Wolverhampton College beat off tough competition to ...

Porsche opens a new Fort Worth parts and training center to speed distribution, enhance service, and train 800 technicians ...

Starting a business is often described as one of the most challenging yet rewarding endeavors an entrepreneur can pursue. However, the reality is that many independent startups struggle to survive ...

This AI Agents support setup crawls a site, uploads PDFs and FAQs, and connects Stripe and Calendly, helping teams cut response time to customers ...

HandyDART is set to see service upgrades for its 32,000 registered riders across Metro Vancouver as the TransLink Board of ...