The most advanced organizations are using adversarial simulation to stress-test AI against edge cases, confusion, and hostile ...

B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to commercial growth.

DIfferentiation beyond AI is essential when companies have access to the same platforms. Leveraging employees in the customer ...

Powered by a full spectrum of services, deep sector insights, EY.ai and ecosystem partners, EY Studio+ will help ...

"at-above-post addthis_tool" data-url=" expectations. We’re constantly talking about them. However, it’s a nuanced discussion as evidence shows they’re fragmenting, accelerating and, in some cases, ...

At the center of most modern software businesses is the subscription model. Software-as-a-Service has become the dominant approach because it provides stability and predictability. Instead of relying ...

Some customers have dubbed the Southwest Airlines policy "garbage," while others were more impressed with the shift.

Contact centers need AI to scale, but leaders can’t afford to trade efficiency for trust. A copilot-first roadmap keeps satisfaction intact.

Get a detailed IBPS RRB PO interview experience morning shift, questions asked, model answers, and preparation tips to help ...

The afaqs! Foxglove Awards return for their 2026 edition, marking 11 years of recognising and rewarding India’s youngest creative agencies. Presented by Schbang, the awards will be held on January 29, ...

The rollout is adding Gemini, Flow, and NotebookLM perks plus 200 GB storage, with some Google One users upgraded ...

Auran brings together deep in-house operational experience and international commercial consultancy expertise.