Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

A handbook found during a police raid on a compound used by a cyberfraud gang in the Philippines offers detailed instructions ...

Acquisition positions 2X as the first Marketing-as-a-Service (MaaS) firm with scale to deliver integrated revenue engineering, combining specialized talent, AI-powered workflows, and enterprise-grade ...

The Guardian Life Insurance Company of America(R) (Guardian) has once again been recognized by J.D. Power, the standard bearer in evaluating and certifying companies for outstanding customer service.

Rather than argue with customer support, I used AI to navigate cancellation flows and surface hidden retention offers. The ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Jennifer Somers has spent the past 10 years in the restaurant industry, most recently as chief operations officer of the fast ...

IPC, a leader in trader voice communications and trading desk technology, today announced the appointment of Sanjay Balan as its first-ever Chief Customer Officer (CCO). This newly created executive ...

Recently, a reader gave me the idea to search for and make a list of work at home jobs that offer sign-on bonuses. I tho ...

Cyber crime is exploding, and SMEs are the prime target. From deepfake bosses to ransomware, here’s what to watch for, and ...