The telco operator sent two emails about its outage, which understated its extent, to a departmental email address that had ...

Optus gave conflicting information in emails sent to government stakeholders, with furore surrounding the fatal outage ...

The tragic Optus triple zero outage has escalated into a full-blown political and regulatory crisis, with multiple issues exposed across several agencies.

Federal authorities only found out about a catastrophic Optus triple-zero outage a day after it was resolved because the ...

Optus sent the first notifications of its Triple Zero outage to a recently-retired and unmonitored government email address, ...

Optus sent two emails seven minutes apart to a defunct email address despite updating its records of the correct email ...

A quarter of Optus’ 10.7 million Australian mobile customers have considered leaving the network because of its handling of ...

Companies had been told "a number of times" the email address was not to be used for notifications, a departmental staffer ...

The government is determined to avoid wearing any blame for Optus' failure but also needs to be transparent about how it ...

Singtel unit Optus is under growing scrutiny after two back-to-back disruptions to Australia’s “000” emergency call system, ...

The government only learned about Optus's triple-zero outage the day after it happened because a notification email to the wrong address.