The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

The private security industry has undergone significant transformations over the past five decades, with a notable shift toward employee-centered security models that prioritize workforce stability, ...

Healthcare and therapy systems face a worsening workforce shortage, creating an urgent need for technologies that can support ...

The new year gives Golden State employers plenty to wrap their heads around, from new workplace notice requirements to pay ...

Against a backdrop of insatiable demand for compute, Web3 principles and technologies offer enterprises transparent, flexible ...

Vialto Partners' Lisa Buckingham, who has been called a "bellwether" for HR innovation, shares what's on her mind as 2026 ...

Modernizing education with artificial intelligence is less about buying this or that new tool than about new processes, new ...

The word sustainability now circulates through fashion with the same overuse—and vagueness—as wellness does to the beauty ...

From a marketing and adoption standpoint, humanizing AI agents can lower the barrier to first use. Karina Tymchenko, founder of digital marketing firm Brandualist, says vendors often see higher ...

Executives will contend with agent sprawl, monitor AI regulation and reshape tech talent training strategies in the year ...

More preschool teachers are using generative AI in the classroom and believe technology can help with virtual field trips and ...