The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..

The private security industry has undergone significant transformations over the past five decades, with a notable shift toward employee-centered security models that prioritize workforce stability, ...

Healthcare and therapy systems face a worsening workforce shortage, creating an urgent need for technologies that can support ...

Against a backdrop of insatiable demand for compute, Web3 principles and technologies offer enterprises transparent, flexible ...

Eric Lee, Johnson Bademosi and Brandin Dandridge are among many former players who have used the NFL's Player Care Foundation ...

Modernizing education with artificial intelligence is less about buying this or that new tool than about new processes, new ...

The word sustainability now circulates through fashion with the same overuse—and vagueness—as wellness does to the beauty ...

From a marketing and adoption standpoint, humanizing AI agents can lower the barrier to first use. Karina Tymchenko, founder of digital marketing firm Brandualist, says vendors often see higher ...

Executives will contend with agent sprawl, monitor AI regulation and reshape tech talent training strategies in the year ...

Caring for others doesn’t leave a lot of time to spend hours online, searching for help. A new website connects them, with a quick survey, to the state’s network of providers.

While AI models may exhibit addiction-like behaviors, the technology is also proving to be a powerful ally in combating real ...