Add Yahoo as a preferred source to see more of our stories on Google. Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions. (Elise ...

A federal judge in Georgia has put a block on some GEICO call center employees’ efforts to create a class action against the insurer, which they claim failed to pay for time spent booting up computers ...

A life insurer shorted call center employees on wages by requiring as much as 50 minutes of unpaid pre- and post-shift computer work a day, according to a proposed class and collective action filed in ...