The center is seeking poster submissions for its annual symposium that relate specifically to this year's theme of using artificial intelligence to redefine the standard of care in medicine ...

About a year earlier, the EMS service in Kirkpatrick’s North Carolina county had begun a blood-transfusion program, ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

They are practicing in Richland, Kennewick, Prosser and Hermiston with specialties that include neurology, surgery, family ...

Conditions inside Tacoma's Northwest ICE Processing Center are a mystery for many. In new interviews, people currently and ...

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk with you—is shrinking. The extent of this reduction is debatable, but its ...

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

Over the course of six hours on Monday, the Celtics held their 2025-26 media day at their Auerbach Center practice facility. Thirteen players, two Celtics decision-makers and one world-renowned ...

SAN RAMON, Calif., Sept. 29, 2025 /PRNewswire/ -- Blazeo Inc., a leader in omnichannel lead engagement, today announced the launch of Blazeo Voice AI, a breakthrough hybrid call center solution that ...

The Green Bay Packers have activated center Lecitus Smith for their Sunday Night Football matchup against the Dallas Cowboys. This shouldn’t be a surprise, considering that Zach Tom and Anthony Belton ...

Pet dogs being used to support inmates should not be housed in prisons, until there is a full review of the practice, a politician has said. Jon Burrows, of the Ulster Unionist Party, was speaking ...