About a year earlier, the EMS service in Kirkpatrick’s North Carolina county had begun a blood-transfusion program, ...
More than 160 Florida medical marijuana patients arrested for drug convictions either have lost or are in jeopardy of losing ...
How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...
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Call Center Employee Only Has Part Of Her Vacation Time Approved, So She Talks To Her Manager And Finds A Way To Take Even More Time Off
The post Call Center Employee Only Has Part Of Her Vacation Time Approved, So She Talks To Her Manager And Finds A Way To ...
Competition and practice fields at the Jackie Robinson Training Complex are complemented by an abundance of dedicated areas for skills practice.
Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and strategically uses Call Center QA data for continuous performance improvement.
Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.
Welcome to Bloomberg Law’s Wake Up Call, a daily rundown of the top news for lawyers, law firms, and in-house counsel.
Grant award provides MD/PhD candidates with funding and expertise to translate promising scientific discoveries into medicines CLEVELAND, Oct. 15, 2025 ...
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