Federal Chief Information Officer Greg Barbaccia said his top priority is to get the federal government to “obsess over delivering tangible outcomes." ...
“My new jeans got delivered,” he wrote in the post, sharing a photo of the tags: “No way.” He contacted Dillard’s customer service for a price adjustment. The apparent response? A vague “maybe.” ...
A Westford couple says Progressive denied coverage after a neighbor's tree crushed both cars on their renewal day.
A Papa John's customer claimed that they were forced to leave a tip in order to complete their order for pickup.
Hayete Gallot joined Google in April 2025 to spearhead a new division focused on helping customers adopt the company's cloud ...
Skyrocketing premiums and shifting consumer behavior are reshaping the U.S. auto insurance landscape heading into 2026.
Southwest Airlines passengers heading to their gates on Jan. 27 can expect to see a huge change from their previous flights ...
Verizon has started enforcing a 365-day lock period on phones purchased through its TracFone division, one week after the ...
If you work in customer service, you’re gonna have good days and bad days… And you’re also gonna have good customers and AWFUL customers! Take a look at what this Reddit user had to say about a ...
A Target initiative to get employees to smile at customers is receiving some mixed reactions online, but a representative of the retailer says it's nothing new for the company and its approach to ...
Target is releasing exclusive collectibles for the holidays, including merchandise for 'Wicked' and Mario Kart as well as clothing lines. The new product push comes amid a reported a drop in sales, ...
Target has implemented a new customer service initiative, called the “10-4” program, that requires employees to acknowledge customers who come within 10 feet of them. Under the new policy, Target ...