Representatives from several Indigenous-led organizations discussed co-management strategies at the Alaska Federation of ...

Built on the Talkdesk Customer Experience Automation (CXA) platform, Copilot now uses agentic reasoning to interpret the context of the conversation to analyze multiple knowledge sources and generate ...

Things took a sharp turn on Diwali night when Amazon Web Services (AWS) faced a major outage, disrupting services across ...

Family caregivers for people with dementia report emotional strain from witnessing personality changes, physical exhaustion ...

Norka care health insurance registration gets a new help desk. CEO Ajith Kollassery guided Kuwait expatriates. Assistance is available via video calls on working days until October 30.

The Upside of Downs will hold the 2025 Buddy Walk beginning with check-in at 1:30 p.m. Sunday, Oct. 19, on the quad at USC ...

Oakland University’s Oakland Center (OC) is full of helpful resources all students have access to. From the OU Bookstore to the Pioneer Food Court, there is something for everyone, starting right when ...

"Our 1-800 help desk is a lifeline for small businesses," said Tom Hermstad, CEO of HD Tech. "Whether you're a Costa Mesa contractor or an Anaheim startup, we cut IT costs by 31% while ensuring ...

ABC, CBS, NBC and CNN join Fox News in using the wire service’s election tabulation data ahead of 2026 and 2028.

Sentillian, an innovator in AI-driven call center solutions, announced a strategic partnership with Hogan Technology, a provider of communication technology and services, to expand beyond the legal ...

When people think about 911, the image that often comes to mind is a person sitting at a desk answering phones and passing ...